➡ From Child Welfare Information Gateway NJ:
US: Rethinking Outreach, Engagement Strategies for Human Services Agencies (Opinion)
Chronicle of Social Change – June 20, 2016
The broad adoption of social media, mobile devices and responsive web content demands that human services agencies think differently about their outreach and engagement tactics with today’s connected citizens. If not, they risk the possibility of failing to meet their core missions and goals of providing services to those in need.
https://chronicleofsocialchange.org/opinion/rethinking-outreach-engagement-strategies-human-services-agencies/18979