➡ From Child Welfare Information Gateway
US: How innovation in government can help break trade-offs and improve services (Commentary)
Deloitte Insights – November 15, 2017
Consider one of government’s perennial challenges-paperwork burdens. In 2017, just as in 1917, government employees spend huge amounts of time on paperwork. A recent Governing survey of state and local officials found that 53 percent had trouble getting their work done in a 35-40-hour week due to excessive paperwork burdens. Colorado’s recent Child Welfare County Workload Study department found caseworkers spending 37.5 percent of their time on documentation and administration, versus just 9 percent on actual contact with children and their families.