➡ From Child Welfare Information Gateway NJ:
US: How Government Is Reforming IT Procurement and What it Means for Vendors
Government Technology – April 06, 2017
In California, it first took the form of a request for a new case management system from Child Welfare Services (CWS) – an important tool, since it’s the nexus through which the state checks in on tens of thousands of children suffering abuse and neglect each year. The agency took years crafting exactly the kind of RFP everybody complains about. Those familiar with the project say even the people who wrote the RFP didn’t think it would end with a good system.