➡ From Child Welfare Information Gateway NJ:
PA: Despite improvements, 9,000 calls to Pennsylvania child abuse hotline went unanswered
Lancaster Online – October 14, 2016
Sweeping changes instituted since May have improved service at Pennsylvania’s child abuse hotline, but more needs to be done, a new audit says.
http://lancasteronline.com/news/local/despite-improvements-calls-to-pennsylvania-child-abuse-hotline-went-unanswered/article_b18ecb3e-9173-11e6-848b-5b9dd56cfd50.html