➡ From Child Welfare Information Gateway NJ:
PA: Advocates say PA’s child abuse hotline has had major problems since 2010, so why did the state wait so long to investigate? (Opinion)
New Pittsburgh Courier – May 31, 2016
The report released May 24 states that the agency identified “an alarming rate of calls to ChildLine [were] not answered by [Department of Human Services] caseworkers in 2015, along with inadequate staffing for the hotline and a severe lack of monitoring of hotline calls.” Report: http://www.paauditor.gov/Media/Default/Reports/ChildLine%20Interim%20Report-%20Final%205-23-16.pdf
http://newpittsburghcourieronline.com/2016/05/31/advocates-say-pas-child-abuse-hotline-has-had-major-problems-since-2010-so-why-did-the-state-wait-so-long-to-investigate/